Terms of Service

www.PugTips.com (”this website”) is operated by the PugTips Group (”we”, ”us”, ”our”). These Terms constitute an agreement made between the website user (”you”, ”your”) and us. You must not access or use this website unless you accept all of these Terms. By accessing and using this website you confirm your acceptance of these Terms.


We reserve the right to change these Terms from time to time by publishing the changed Terms on this website. You agree to review these Terms periodically to be aware of such changes. Your continuing access or use of this website following such publication shall be deemed your conclusive acceptance of these Terms, as revised. We reserve the right to add, modify, or remove this website or any information, feature, specification, or other part of this website (at any time and without notice to you).

Your Privacy

Where we collect your personal information as a result of your accessing and using this website, our Privacy Policy will apply to that information. Accordingly, these Terms must be read in conjunction with our Privacy Policy.

Our Intellectual Property

The entire content of this website is protected by copyright and other laws of United States, and under similar laws and international conventions abroad. You acknowledge and agree that all copyright and other intellectual property rights that may subsist in this website including text, illustrations, photographs, video, music, sounds, layout, designs, source code, belong to us or to our licensors (together, ‘our intellectual property’). We value our intellectual property and will vigorously enforce those rights to the fullest extent permitted by law.

Limited Permission To Use

You may view, download, or print portions of this website (and you may otherwise use the permitted functionality of this website) solely for your own personal use, provided that you agree not to change or delete any copyright or proprietary notices from such portions. You must not otherwise print or reproduce any part of this website for any reason except with our prior written consent in each instance. By making this website available to you, we do not give you any other right, title, interest, or license in or to any of our intellectual property.


You must not access or use this website other than in accordance with these Terms. In the course of accessing and using this website, you must not:

  • Copy, distribute, resupply, republish, upload, post, transmit, sell, prepare derivative works from, or otherwise deal with our intellectual property except as expressly permitted under these Terms or otherwise with our prior written consent in each instance
  • Disrupt or interfere with this website, or any other software, hardware or network associated with this website
  • Use simultaneous, unattended, or continuous connections to this website or otherwise use this website in a manner that adversely affects the availability of its resources to other users
  • Send unsolicited electronic messages or to otherwise harass, threaten, abuse, embarrass, or cause distress, unwanted attention, or harm to any person
  • Transmit any files or material of any kind which contain a virus, corrupted data, or other malicious code (whether via this website or in any email that you send to us)
  • Gain, or attempt to gain, unauthorised access to any part of this website (including any other user’s account), any other computer system, or any email or other private message not intended for you
  • Infringe, or attempt to infringe, the intellectual property rights of any person
  • Violate any laws, rules, or regulations applying to or relating to your access to or use of this website

Our Trade Marks

You acknowledge and agree that PugTips, and www.PugTips are our trade marks (‘our trade marks‘). Our trade marks must not be used (including as part of trademarks or domain names) in connection with any good or service in any manner that is likely to cause confusion and our trade marks must not be used, copied, or imitated (in whole or in part) except with our prior written permission in each instance.

Third party trade marks

All third party trademarks appearing on this website are the property of their respective owners, and are used on this website merely to refer to the trade mark proprietor or its products. The use of any third party trade marks on this website is not intended to imply any connection between us or our products and services and the trade mark proprietor or any of its products or services, nor any endorsement of our products or services by the trade mark proprietor.

User content

This website may enable you to create, modify, transmit, upload, or submit images and other materials and information (together, ‘user content‘). By creating, modifying, transmitting, uploading, or submitting any user content (‘your user content‘), you:

  1. Grant us a non-exclusive, royalty-free, fully paid-up, worldwide, perpetual, irrevocable, licence to (i) use, copy, modify, distribute, transmit, broadcast, create derivative works of, publicly display and publicly perform your user content (by all means and in any media now known or hereafter developed); (ii) license, sell, rent, lease, or lend copies of your user content (and derivative works thereof); (iii) sublicense to third parties any or all of the aforementioned rights (including the right to sublicense to further third parties); (iv) use and publish your name and alias in connection with your user content as well as in connection with all advertising, marketing and promotional material that we may publish in relation to your user content; and (v) make your user content available to other users of this website for their personal use (and you permit those users to use, modify, copy, distribute, transmit, display, perform, reproduce, publish, and create derivative works of your user content in accordance with the permitted functionality of this website and otherwise as permitted by us)
  2. Acknowledge and agree that no royalties or other compensation will be paid or payable to you for your user content, or for the granting of the rights described above

Feedback and Unsolicited Ideas

If you give us feedback about this website or our products or services, you grant us the right to use that feedback for the purpose of improving our website, products or services (and for any other purpose we deem necessary or desirable) without being obliged to pay you any compensation in respect of our use of that feedback. We (and our employees and agents) do not accept or consider unsolicited ideas, including artwork, demos, samples, and other ideas for new promotions, products, product names, processes, technologies, or materials (‘unsolicited ideas‘). You must not send unsolicited ideas to us. If you do send us unsolicited ideas:

  1. We do not warrant or represent that those unsolicited ideas will be treated as confidential or proprietary
  2. Such unsolicited ideas will be treated and licensed as if they were ‘user content’ in accordance with these Terms

Interactions Between Users

You are solely responsible for your interactions with other users of this website or any of our services. We reserve the right, but have no obligation, to monitor interactions, discussions, or disputes between you and other users.

Monitoring and Termination

We have no obligation to you to monitor this website or any user content. However, we reserve the right to review any user content and to remove any user content if we receive a complaint about that user content, or otherwise in our sole discretion. We may at any time edit, refuse to display, or remove any part of this website (including your user content) as we deem necessary to satisfy any applicable law, regulation, legal process or governmental request.


We may offer goods or services (‘Products‘) for sale on this website. Your purchase of each Product shall be governed by these Terms and any additional terms that we communicate to you at the time of purchase.

Subscription Products

Some Products may be purchased for a specified term, e.g., monthly or annually (‘Subscription Products‘), rather than relating to a one-off good or service. The subscription term varies depending on the Subscription Product that you order. You are entitled to receive the relevant Subscription Product only during the subscription term specified in your order.

Our Discretion in Rejecting or Accepting Orders

No order shall be deemed accepted by us until you have received an order confirmation from us. We reserve the right to accept or reject (for any reason whatsoever and in whole or in part) any order submitted by you. If we reject your order (or part of your order), any money paid by you in relation to the rejected part of that order shall be refunded and we shall have no further liability to you in relation to the rejected part of that order.


The price payable by you for any Product ordered by you shall be the price quoted on this website at the time your order is submitted. We may vary any prices on this website at any time and without notice to you.


Except where specifically stated in relation to a particular good or services, the prices for the goods or services are stated and payable in United States dollars (USD).


We may charge fees or other amounts to access certain aspects of the Products available on this website. We have no obligation to supply Products unless and until we receive payment of all prices and fees. You are fully liable for all charges incurred under your account whether or not authorized by you. You must pay for your orders using the third-party payments service selected by us, such as PayPal. You agree to pay for your orders by authorizing our nominated third-party payment service to charge your credit card account for the total price of the goods or services ordered and the applicable delivery charges (if any). You agree to be bound by the terms of these third-party payment services.

Recurring Payments

You agree to pay for any Subscription Products by recurring payment. We will automatically charge you the relevant charges on a recurring basis. If you elect to subscribe for a Subscription Product on a monthly basis, then we will automatically charge you the relevant charges for the subsequent month unless you cancel your subscription before the new monthly subscription term begins.

If you elect to subscribe for a Subscription Product annually, we will automatically charge you the relevant charges for the subsequent year, unless you cancel your subscription before the new annual subscription terms begins. You accept responsibility for all recurring charges incurred prior to cancellation. You agree that we may make periodic charges relating to your subscription without further authorization from you.

Problems With Payments

If there is a problem with your payment (for example, if your credit card transaction is declined), we may contact you to make alternative payment arrangements. You will be liable for all debt collection costs where you fail to make payment for any order.

Availability of Products, Accuracy

All orders are subject to the availability of the Products we provide. If for any reason a Product is not available, we will attempt to notify the non-availability on this website. We may revise the range of Products or the specification of any product at any time and without notice to you.

Although we have attempted to ensure that the Products and pricing information provided on this website is accurate, complete, and current, we do not provide any representations or warranties as to its accuracy, completeness or currency of information, and we shall not be responsible or liable for any inaccurate, incomplete, or out-of-date information on this website.

Cancellation of orders: Non-Subscription Products

You may cancel your order any time prior to our order confirmation. Because downloadable goods or services are available to you, and could be copied by you on delivery, you cannot cancel once we have confirmed your order. If you cancel an order in accordance with these Terms before confirmation, we will refund your money as soon as reasonably possible and in any event within 30 days of cancellation of your order.

Cancellation of orders: Subscription Products

You may cancel your subscription for any Subscription Product any time by giving us 48 hours’ notice that you wish to cancel your subscription. If you cancel an order in accordance with these Terms, we will cancel future subscription installment payments as soon as reasonably possible. Please note that if you give us notice of cancellation fewer than 48 hours before a pending subscription installment payment is due to be charged, we cannot guarantee that that payment will be cancelled.

Incorrect Information

Where any Product is listed on this website with an incorrect price or with incorrect information, we reserve the right to cancel your order (regardless of whether you have made payment for that order). Where you have already made payment for an order that is subsequently cancelled by us we will refund the amount paid by you in relation to that order.

Ownership and Risk

You agree that all Products made available to you through this website are for personal use and cannot be copied, distributed, resupplied, or otherwise deal with except as expressly permitted under these Terms or otherwise with our prior written consent in each instance. Any software made available through this website (through purchase or otherwise) is licensed not sold.

Availability Of Website

Your use of this website and any associated services may sometimes be subject to interruption or delay. Due to the nature of the Internet and electronic communications, we and our service providers do not make any warranty that this website or any associated services will be error free, without interruption or delay, or free from defects in design. We will not be liable for any damages or refunds should this website become interrupted or delayed for any reason.


While we attempt to ensure that the content of this website is free from errors, we do not give any warranty or other assurance as to the content of material appearing on this website, its accuracy, completeness, timeliness or fitness for any particular purpose.

Outbound Hyperlinks

This website may contain hyperlinks to third party websites (‘outbound hyperlinks‘). Outbound hyperlinks are provided for your convenience only and may not remain current or be maintained. We make no endorsement of, and accept no responsibility for, any content accessible through any outbound hyperlink. You are responsible for complying with any terms and conditions imposed by third party websites.

Malicious Code

Although we attempt to prevent the introduction of viruses or other malicious code (together, ‘malicious code‘) to this website, we do not guarantee or warrant that this website, or any data available from it, does not contain malicious code. We will not be liable for any damages or harm attributable to malicious code. You are responsible for ensuring that the process that you employ for accessing this website does not expose your computer system to the risk of interference or damage from malicious code.


Although we attempt to protect the security of your personal information you acknowledge that there is a risk of unauthorized access to (or alteration of) your transmissions or data or of the information contained on your computer system or on this website. We do not accept responsibility or liability of any nature for any losses that you may sustain as a result of such unauthorized access or alteration.

All information transmitted to you or from you is transmitted at your risk, and you assume total responsibility and risk for your use of this website and the Internet. We do not accept responsibility for any interference or damage to your own computer system which arises in connection with your accessing of this website or any outbound hyperlink.

Third Party Products and Services

You acknowledge and agree that, except for information, products or services clearly identified as being supplied by us, we do not operate, control or endorse any third party, information, products or services on the Internet in any way. Except for information, products or services clearly identified as being supplied by us, all information, products and services offered through this website (or on the Internet generally) are offered by third parties that are not affiliated with us.

Third Party Materials, Websites, and Interfaces

Certain Products available via this website may include materials owned by third parties. You agree that you will not use any third-party materials in a manner that would infringe or violate the rights of any person and that we are not in any way responsible for any such use by you. We may provide links to third-party websites as a convenience to you. We do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. You acknowledge that you may be subject to additional terms and conditions that apply when you use those third party materials, websites or interfaces (or affiliate services, third-party content, or third-party software).

Disclaimer of Warranties

To the maximum extent permitted by law, we provide this website and related information and services on an ‘as is’ basis without any warranties, representations, or guarantees of any kind (whether, express, implied, statutory or otherwise) including, but not limited to, warranties of non-infringement and accuracy.


The success stories made by owner who may provide testimonials or endorsements on this website is due to (among other things) the particular training strategies, time invested, dedication. Each dog comes with his own personality, behavior and learning capacity. We make no representation that these results are guaranteed for everyone.

Limitation of liability

To the maximum extent permitted by law, we will not be liable in contract, tort (including negligence), or otherwise for any indirect, incidental, consequential, or economic damages or losses (howsoever caused), which you may directly or indirectly suffer in connection with: (i) your use of, or inability to use, this website, or any material appearing on this website; or (ii) any action or decision taken as a result of using this website, or any material appearing on this website even if we have been advised of the possibility of such damages. In no event shall our total liability to you in contract, tort (including negligence), or under any other cause of action for all damages, losses, costs and expenses suffered by you exceed the amount paid by you (if any) to us in the month immediately preceding the most recent event that gave rise to your claim.


You will indemnify us, our officers and employees from and against all claims, demands, damages, losses, costs, and expenses arising from:

  1. Your access to, use of, or reliance upon any part of this website
  2. Any breach of these Terms by you or by any person who uses your account (regardless of whether that person has your authorization)
  3. Your negligent or willful acts or omissions in accessing or using this website

Electronic communications

You consent to receiving communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You consent to receiving electronic messages and information sent by us (or on our behalf) for any purposes described in our Privacy Policy.

Governing law

These Terms shall be governed by the laws of United States and the courts of United States shall have non-exclusive jurisdiction to hear and determine any dispute arising in relation to these Terms. Except as otherwise described, all materials on this website are made available only to provide information about us, this website, and the products which may be ordered from this website. This website has been prepared in accordance with United States law, and may not satisfy the laws of any other country. We make no representations or warranties as to whether or not the information or products available from this website are appropriate or available for use in other countries. If you choose to access this website from outside United States you are responsible for compliance with applicable local law.

Other terms

If any provision of these Terms is held to be invalid or unenforceable for any reason, the remaining provisions shall, to the maximum extent possible, remain in full force and effect. Our failure to insist upon or enforce strict performance of any provision of these Terms shall not be construed as a waiver of any such provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of these Terms. We may assign our rights and obligations under these Terms to any party at any time without notice to you.

PugTips © 2019 All Rights Reserved